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Satisfaction from the Reception Support in Edgewell Personal Care Poland sp. z o.o.

Below you will find statements regarding the work of Reception. Please choose one answer to each statement. If you have any comments, please add it in the field "Add your comment" below each question.
1. In general, the Reception provides support on a high level.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
2. The Receptionists are always ready to help.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
3. The Receptionists show their initiative in finalyzing the task that was given, despite difficulties.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
4. The Receptionists are open to feedback.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
5. The Receptionists are responsive to issues.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
6. The communication with the Reception is open and efficient.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
7. The Receptionists are open to my ideas for improving task/processes.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
8. In my opinion the Receptionists take care of the guests according to business standards.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
9. The employees of Reception keep the deadlines of the provided tasks.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
10. In my opinion the Receptionists are engaged in their duties.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
11. The employees of Reception can easily adjust to changing requirements/gudelines.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
12. I am satisfied with my last contact with Reception.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
13. I am satisfied with the support of Reception when organizing business travels (flight, hotels, taxis)
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
14. The Receptionists ask for explanation when something is not understandable for them.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
15. When I hear the Receptionist are on the phone they sound professional.
1 - strongly disagree
2 - disagree
3 - agree
4 - strongly agree
* 16. Please provide information what you appreciate about Reception work/what are the areas for improvement.


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